Last updated: January 2024
Pegasus's Electronics offers free standard shipping on all orders to the 48 contiguous United States. No minimum purchase is required. Orders shipped to Alaska and Hawaii may incur additional shipping costs and longer delivery times.
Orders are processed within 1 business day of placement. Orders placed on weekends or holidays will be processed on the next business day. You will receive an order confirmation email immediately after placing your order, followed by a shipping confirmation email with tracking information once your order ships.
We currently ship only to addresses within the United States, including all 50 states. We do not ship internationally at this time. We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories for television orders due to size and handling requirements.
All televisions are shipped in manufacturer-original packaging with additional protective wrapping to ensure safe transit. Large-screen TVs (65 inches and above) may ship via freight carrier and require a scheduled delivery appointment. You will be contacted by the carrier to arrange delivery.
Signature may be required for high-value orders (typically $1,000 and above). Please ensure someone is available at the delivery address to receive and sign for the package.
Once your order ships, you will receive an email with a tracking number. You can track your package directly through the carrier's website. If you have not received tracking information within 3 business days of placing your order, please contact us at info@pegasusselectronics.com or call +1 (800) 662-5471.
If your TV arrives damaged, please contact us within 48 hours of delivery with photos of the damage and the original packaging. We will arrange a replacement or full refund at no additional cost to you. Do not dispose of the original packaging until the issue is resolved.
If your package is marked as delivered but you have not received it, please check with household members and neighbors first, then contact us within 5 business days. We will work with the carrier to locate your package or arrange a replacement.
For any shipping-related questions, please contact us: